Privacy Policy

Introduction​

Welcome to VolkoSpa LLC (“VolkoSpa,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.volkospa.com schedule an appointment, make a purchase, or contact us.

By using our website or services, you agree to this Privacy Policy.

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Definitions

• Service: The website operated by VolkoSpa LLC and related online booking, payment, or contact services.

• Personal Data: Any information that identifies you, such as your name, email address, or phone number.

• Usage Data: Information automatically collected through cookies or analytics tools when you visit our website (such as pages visited and browser type).

• Cookies: Small text files stored on your device to improve your browsing experience.

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Information We Collect

We collect several types of data for legitimate business purposes:

A. Personal Data

When you use our website or visit our spa, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Appointment and service details

B. Health and Consultation Information

During skincare consultations or treatments, we may collect:

• Information about your skin type, allergies, sensitivities, or medical conditions related to skincare services

• Notes, photos, or records taken during consultations (with your consent)

 

This information is used strictly for professional skincare purposes and is protected as confidential.

C. Payment Information

If you purchase services or products, payments may be processed securely through Wix or other approved payment providers (such as Zelle). VolkoSpa LLC does not store or retain your payment card details.

D. Usage and Cookie Data

When you visit our website, we may automatically collect technical information such as:

• IP address, browser type, device type

• Pages visited, visit duration, and referring links

• Cookies and similar tracking data (for functionality and analytics)

You may disable cookies in your browser, but some site features may not work properly.

 

How We Use Your Information

VolkoSpa LLC uses your information to:

• Provide skincare services and manage appointments

• Communicate with you about bookings, updates, and service reminders

• Process and confirm payments

• Improve our website and client experience

• Comply with legal and professional requirements

• Send occasional updates or promotions (only with your consent)

 

Photo & Media Consent

We respect your privacy.
VolkoSpa LLC will never share or post your photos, treatment images, or testimonials on social media or marketing materials without your separate written consent.
If you agree to share your images, a Photo & Media Consent Form will be provided for signature.

 

Data Retention

We retain personal and consultation records only as long as necessary to:

• Provide ongoing skincare services, or

• Meet professional and legal obligations under Texas law (typically up to 7 years).

You may request deletion of your data unless retention is required by law.

 

Data Security

We use Wix’s secure hosting and encryption systems to protect your data.
Access to your personal information is restricted to authorized staff only.
While we follow industry best practices, no online system can guarantee 100% security.

 

Disclosure of Data

We do not sell or trade your personal data.
We may disclose information only when required to:

• Comply with applicable laws or court orders

• Protect our legal rights or prevent fraud

• Cooperate with lawful investigations

 

Your Privacy Rights

If you are a Texas resident, you have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to:

• Access your personal data

• Request correction or deletion

• Opt out of targeted advertising or data sharing

You can make a request by contacting us at marina.volkodav@yahoo.com.

 

Links to Other Sites

Our website may contain links to other websites (such as social media or product pages).
We are not responsible for the privacy practices of external sites.
Please review the Privacy Policy of any third-party website you visit.

 

Children’s Privacy

Our services are intended for individuals aged 18 and older.
We do not knowingly collect personal data from minors.
If you believe a minor has provided us information, please contact us for prompt removal.

 

Updates to This Policy

We may update this Privacy Policy occasionally.
When changes occur, we will update the “Effective Date” above and post the new version on this page.

 

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: marina.volkodav@yahoo.com
📍 Address: 9515 West Broadway Street, suite 208, Pearland, TX-77584, USA
📞 Phone: (346) 381-7761
🌐 Website: www.volkospa.com